1.Preface

2.The Japanese Mask
Why Can’t They Be More Like Us?; Is It Worth Trying To Understand Them?; Uchi And Soto – Insiders And Outsiders; The Virtue Of Masking True Feelings; The Changing Face Of Japan; The Truth Behind The Mask;

3.The Japanese Archipelago
The Geography Of Japan; Volcanoes And Earthquakes; Hokkaido; Shikoku; Kyushu; Honshu; Okinawa And Other Islands; An Island Country; The Climate Of Japan?; The Mythology Of Japan; Japanese Religion; Shinto; Buddhism; Confucianism; Christianity; Japanese Mor

4.Japan Past
The Japanese People; The Imperial Line; Centuries Of War; The Rule Of The Minamoto Clan; Japan Meets The West; The Tokugawa Era; The Coming Of The Barbarians; The Road To War; The Aftermath Of War;

5.The Cultural Values Of Japan
An ‘alien’ Culture; Wa – The Harmony Of Existence; A Kind Of Equality; Equality Versus Freedom; What Westerners Have Made Of Japanese Culture; Analysing Japanese Culture; Leadership And The Organisation; Harmony In The Workplace;

6.The Japanese Language
The Thinking Behind The Words; The Origins Of Japanese; Reading And Writing Japanese; Don’t Ask Why; Pronunciation; Levels Of Politeness; Yes And No: No And Yes; Body Language;

7.The Japanese Economy
A Major Global Economy; The Post-War Years; Quality Circles; Keiretsu Andzaibatsu; The Golden Recession; Invest In Japan; The Japanese Working Woman;

8.The Business World
Basic Values; Typical Management Systems; Business Etiquette; Business Cards; Gifts Given And Received; Loss Of Face;

9.Negotiating With The Japanese
Establishing A Relationship; Binding The Roots; Ringi; Decisiveness Is A Sin; The Legal Position; Your Agenda Or Mine;

10.Experiencing Japan
Harmony And The Group; Leisure Time; Pinball Wizards; Sports; Drinking To Forget; Karaoke; The Japanese Way; Don’t Be Surprised;